FAQs

Frequently asked questions

14 articles in this collection
Written by Dan Devorkin, Dan Emery, and Shannon Birt

Getting started with Ponoko

FAQ article index

Written by Shannon Birt
Updated over a week ago

What can I make?

You can create anything you like!

Written by Shannon Birt
Updated over a week ago

Where do you ship to?

We'll deliver your product worldwide.

Written by Shannon Birt
Updated over a week ago

How much will it cost?

Written by Shannon Birt
Updated over a week ago

Can I get a sample of a material?

Written by Dan Emery
Updated over a week ago

How fast can I get my order?

Written by Dan Emery
Updated over a week ago

How do I place an order for laser cutting?

Placing an order on the Ponoko website

Written by Shannon Birt
Updated over a week ago

How does laser cutting work?

The Ponoko machine setup and tolerances

Written by Shannon Birt
Updated over a week ago

How deep is engraving?

Written by Shannon Birt
Updated over a week ago

What is the difference between area engraving and line engraving?

Written by Dan Emery
Updated over a week ago

Custom Material Orders

Can Ponoko work with materials not in our online catalog?

Written by Shannon Birt
Updated over a week ago

Can I edit or cancel my order?

Yes you can edit orders

Written by Dan Emery
Updated over a week ago

Removing protective paper

What's the easiest way to do it?

Written by Shannon Birt
Updated over a week ago

365 Day 100% Replacement Guarantee

No pesky returns needed

Written by Dan Devorkin
Updated over a week ago